Overview
Ledger Live is the official companion app for Ledger hardware wallets. It never asks for your 24-word recovery phrase — your private keys stay offline in the device. This guide covers: installing Ledger Live, initial device setup, logging in (device-based), restoring accounts, and security tips.
1. Prepare — Official downloads & resources
Always download Ledger Live and related tools from Ledger's official domains. Verify installers and ignore unsolicited links or emails.
- Download Ledger Live: ledger.com/ledger-live-download
- Getting started (setup guide): ledger.com/start
2. Install & start Ledger Live
Steps
- Download the app for your OS from the official page above.
- Open Ledger Live and click Get started → choose your device model.
- Follow on-screen instructions; initialize as a new device or restore from recovery phrase.
3. Login & access model
Ledger Live doesn’t use username/password logins for wallet access. Instead, you connect your Ledger device (USB/Bluetooth depending on model) and confirm actions on the device. The device PIN unlocks the hardware and authorizes transactions.
4. Restoring accounts
If you already have a recovery phrase, use Restore when setting up the device. Follow Ledger's official guidance to restore your accounts safely:
- Restore guide: support.ledger.com — Restore your Ledger accounts
- Recovery Check app (verify backup): Recovery Check
5. Security best practices
Do
- Download only from ledger.com or support.ledger.com.
- Keep your 24-word recovery phrase offline and never share it.
- Verify package signatures/checksums when available.
Don’t
- Enter your recovery phrase into any website, app, or chat — Ledger will never ask for it.
- Install Ledger Live from third-party download mirrors or search-engine popups.
6. Troubleshooting & support
Official support resources and help articles are available to walk you through common issues:
- Ledger Support Center: support.ledger.com
- Ledger Live: Getting started article: Ledger Live — Getting started
- Download & install instructions: Download & install Ledger Live
7. Quick checklist (keep this handy)
- ✅ Official download obtained
- ✅ Device PIN set (don’t share)
- ✅ Recovery phrase backed up offline
- ✅ Recovery Check completed
- ✅ Follow up with official support for unresolved issues
For deeper reading and product updates, consult the official Ledger blog and supported services pages listed in the right column.